Using Social Care Online - terms and conditions


All material on this website, including, but not limited to text, graphics and photographs, is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated. Text may be freely reproduced for the purposes of any personal or educational use or private research. The use of any material, directly or indirectly, for commercial purposes or gain is not authorised unless permission is first obtained in writing from SCIE.


SCIE is committed to the highest standards of information quality and every attempt has been made to provide up-to-date and accurate information. However, SCIE gives no warranty, either expressed or implied, as to the accuracy of the information on this website and accepts no liability for any loss, damage or inconvenience caused as a result of reliance on such information.

External links

External links are provided on this website, to provide users with additional information. SCIE cannot guarantee that such links will always work, and make no representations as to the quality or accuracy of the sites linked to. SCIE does not endorse any external sites and is not responsible for their content.

Data protection

Information about yourself that you give to us through this website will be used for the purpose or purposes stated. Your information will not be used for any other purposes and will not be passed on to any third party without your prior consent. We will only use the information you give us in emails for the purpose which we reasonably believe it has been supplied for.

Information you provide to us may be used for statistical and quality assurance purposes but will not be used in any way (beyond its original purpose) which enables you to be identified.

How we store your information

If you have signed up for a SCIE account we will store this information in a secure local database and in SCIE's customer relationship management (CRM) system. This information will be used to manage the SCIE services you have signed-up for and to enable us to send you information about SCIE and its services that we reasonably believe will be of interest to you.

SCIE currently uses a CRM system called, which is a licensee of the TRUSTe Privacy Program and abides by the EU Safe Harbor Framework as outlined by the US. Department of Commerce and the European Union. You can find more information about this on the website.

You can ask to be removed from our CRM at any time. You can do this online yourself through your SCIE account or by emailing You can also use your SCIE account to manage what email updates you receive from us

Give us your feedback

Social Care Online continues to be developed in response to user feedback.

Contact us with your comments and for any problems using the website.

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